To shop at our online store or to gain access to certain services, you should register your personal details and choose a password that allows you to access all areas that require prior identification. This will prevent you having to re-fill them out.

By the time you register on our secure server or place an order, your personal information, addresses, and those relating to payment are added to our database, used solely to process your order and to send information on offers and services that may be of your interest .

You can change your registration details anytime (address, telephone number ....). You can ask for a reminder of your password if you have forgotten it. It will automately send to your email address.

Once you place an order, the sale is formalized only after confirmation by ELEONOR DE CASANOVAS that there are enough stock of the selected items in the request and after payment of full amount by credit card in ServiRed ( VISA or Mastercard), Paypal or bank transfer.

NOTE: In no case has ELEONOR DE CASANOVAS data on the credit cards or bank details. Payments are processed by the payment gateway Sermepa ServiRed that has the most advanced security certifications (Verified by VISA).